Senior Implementation Consultant - UK REF-J01-489

Job Description

The Senior Implementation Consultant (SIC) acts as the senior operational focal point for the internal and external stakeholders, including the clients, during the implementation of Mercans’ services. This role is responsible for the operational aspects of the global payroll and SaaS implementations. The SIC is responsible for collecting, analyzing, and documenting the client’s business requirements in accordance with Mercans’ processes and requirements. The SIC communicates the business requirements to the internal stakeholders and ensures, following Mercans standard testing processes and protocols, that the system configurations implemented by Mercans meet the clients’ and statutory requirements.

Qualifications / Skills

Minimum Requirements for Candidates

  • Graduate degree in Accounting, Finance, Business, or IT.
  • Minimum of 9 years of payroll industry experience.
  • Minimum 7 years of experience in global payroll implementations.
  • Able to document complex payroll concepts in English.
  • Able to fluently communicate complex payroll concepts to the clients precisely.

Expectations for Ideal Candidates

  • Bachelor’s degree or diploma in accounting/finance/business administration/IT or related discipline.
  • Excellent English Speaking Skills
  • Good hands on experience on MS Excel, Macros, V look up, H look up, Pivot Tables and Formulas

Responsibilities

  • Planning & Kick-off: Understand the contractual scope for the clients being implemented. Support the PM in developing a Project Plan and implementation deliverables that align with the scope. Set up the required resources accesses for the client i.e. HR Blizz (HRB), and Google Drive, including creating the HRB instances.
  • Readiness Activities: In coordination with the respective stakeholders, ensure that the required implementation toolkit items are available to the clients.
  • Requirements Gathering: Conduct and lead the operational business requirements gathering, analysis, and documentation using the standard implementation toolkit artifacts i.e. Business Blueprint, Data Dictionary, Wage Type Catalogue, etc. Identify and document any process or scope gaps. When applicable, bring the scope gaps to the PM’s and client’s attention.
  • System Configuration: Ensure that the business requirements documentation is delivered to the Configuration Factory (CF) fully and on time. If required, schedule requirements clarification sessions with the CF and clients. Set up the parallel and production environments.
  • Integrations: Coordinate the requirements gathering i.e. Data Dictionary, Wage Types Catalogue, etc. with the integration workstream, if applicable. Conduct the operational testing of the integrations.
  • Master Data Migration: Conduct master data migration planning and prepare the master data migration templates, if applicable. Guide the clients with the master data migration steps, including cleansing, loading, and validating the master data. Provide the clients master data extracts from HRB for the clients validations. Investigate and resolve any discrepancies. Load the YTD data in accordance with the statutory and client-specific requirements.
  • Testing: Conduct, document and evidence the end-to-end operational testing i.e. UAT, SBT, parallel runs, etc. following Mercans’ standard testing methodology and protocols. If agreed, conduct client specific testing.
  • Documentation: Ensure that the implementation processes are fully documented and evidenced in accordance with Mercans’ standard requirements. Provide the evidence to the QCRM/Internal Audit teams
  • Go-Live Readiness: Complete the cutover activities from the Acceptance to the Production environments. Conduct the testing of the Production environment. Load the YTD and other relevant balances to the Production environment.

Required Documents

  • Updated CV: 
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Closing: 28.02.2025
Closing: 28.02.2025
Apply Now