Senior Implementation Consultant - APAC REF-J01-445

Job Description

Qualifications / Skills

Minimum Requirements for Candidates

• Undergraduate degree in Accounting, Finance, Business, or IT.
• Minimum of 9 years of payroll industry experience.
• Minimum 7 years of experience in global payroll implementations.
• Must have an understanding of Statutory filings and Statutory payments.
• Must have experience in preparing Data Dictionary, WT Catalogue, Work schedule Workbook, Leave Types Catalogue, Report Matrix, System configuration and Data Migration.
• Able to document complex payroll concepts in English.

Expectations for Ideal Candidates

• Able to fluently communicate complex payroll concepts to the clients precisely.
• Experience within payroll outsourcing / BPO industry.

Responsibilities

• Planning & Kick-off: Understand the contractual scope for the clients being implemented. Support the PM in developing a Project Plan and implementation deliverables that align with the scope. Set up the required resources accesses for the client i.e. HR Blizz (HRB), and Google Drive, including creating the HRB instances.
• Readiness Activities: In coordination with the respective stakeholders, ensure that the required implementation toolkit items are available to the clients.
• Requirements Gathering: Conduct and lead the operational business requirements gathering, analysis, and documentation using the standard implementation toolkit artifacts i.e. Business Blueprint, Data Dictionary, Wage Type Catalogue, etc. Identify and document any process or scope gaps. When applicable, bring the scope gaps to the PM’s and client’s attention.
• System Configuration: Ensure that the business requirements documentation is delivered to the Configuration Factory (CF) fully and on time. If required, schedule requirements clarification sessions with the CF and clients. Set up the parallel and production environments.
• Integrations: Coordinate the requirements gathering i.e. Data Dictionary, Wage Types Catalogue, etc. with the integration workstream, if applicable. Conduct the operational testing of the integrations.
• Master Data Migration: Conduct master data migration planning and prepare the master data migration templates, if applicable. Guide the clients with the master data migration steps, including cleansing, loading, and validating the master data. Provide the clients master data extracts from HRB for the clients validations. Investigate and resolve any discrepancies. Load the YTD data in accordance with the statutory and client-specific requirements.
• Testing: Conduct, document and evidence the end-to-end operational testing i.e. UAT, SBT, parallel runs, etc. following Mercans’ standard testing methodology and protocols. If agreed, conduct client specific testing.
• Documentation: Ensure that the implementation processes are fully documented and evidenced in accordance with Mercans’ standard requirements. Provide the evidence to the QCRM/Internal Audit teams.
• Training: Deliver the operational training to the clients and ensure that all training materials and SOPs are available to the clients.
• Go-Live Readiness: Complete the cutover activities from the Acceptance to the Production environments. Conduct the testing of the Production environment. Load the YTD and other relevant balances to the Production environment.
• Hypercare: Execute or support the clients with the execution of the production payroll runs. Ensure that the Hypercare exit criteria are met. Complete the handover of the clients to the BAU teams in accordance with the standard processes. Obtain the signoff from the BAU teams of the successful handover of the clients.

Required Documents

• Updated CV: CV