Payroll Operation Manager - Nordic REF-J01-342

Job Description

The Payroll Manager will own the complete regional payroll function, ensuring payroll is processed on time, accurately, and in compliance with country specific government regulations. o The Northern EU Payroll Operations team will report to you, and you will provide them with guidance and mentorship. o Manage the regional Payroll Operations team, unblock and support them. ➢ External / Internal Support: o Serve as the primary point of contact for internal and external stakeholders on regional payroll related matters. o Ensure the team reactivity and accuracy on support provided.

Qualifications / Skills

Minimum Requirements for Candidates

  • 10+ years of work experience in regional / global payroll operations.

Expectations for Ideal Candidates

  • Understanding of global payroll best practices.
  • Experience in implementing payroll in multiple countries and in managing relationships with third party payroll services.
  • Manages/balances his/her own workload to ensure accurate and timely service delivery.
  • You are passionate about managing people, and your main motto is the external and internal stakeholders’ satisfaction.
  • Is a productivity geek and will constantly think of ways to improve and speed up their work?
  • Makes recommendation to the management on ways to improve the efficiency and quality of the service delivery.
  • Teamwork: Partners with fellow associates, supervisors, and departments; contributes and exchanges knowledge and skills to meet group needs and goals; participates in resolving issues.
  • Consultative: Applies consulting skills and professional delivery to correctly implement a client to achieve best practices and compliancy.

Responsibilities

  • The Payroll Manager will own the complete regional payroll function, ensuring payroll is processed on time, accurately, and in compliance with country specific government regulations. o The Northern EU Payroll Operations team will report to you, and you will provide them with guidance and mentorship. o Manage the regional Payroll Operations team, unblock and support them.
  • Responsible for all aspects of service delivery to the accounts assigned to him/her, including the accuracy and timeliness of the services delivery.
  • External / Internal Support: o Serve as the primary point of contact for internal and external stakeholders on regional payroll related matters. o Ensure the team reactivity and accuracy on support provided.
  • Acts as the POC for assigned account for any operational or service delivery issues.
  • Be up to date with various international payroll laws / regulations.
  • Ensure compliance with all corporate and country-specific regulations, policies and procedures.
  • Ensures that services are delivered to the clients in accordance with the Standard Services Definition and/or service contract.
  • Develop and implement best practices, key performance indicators and SLA metrics for the team. Managing smooth transitions from Implementations to BAU.
  • Ensures that assigned clients’ service delivery issues are addressed promptly, while maintaining high levels of client satisfaction.
  • Tasked with supervising, mentoring, and developing the payroll team resource in region along with assisting with task prioritization and work planning with processing support team.
  • Validate and oversee all processes related with money movement to ensure timely and accurate payments with associate payroll, regulatory and required third-party distributions.
  • Constantly monitors his/her clients’ satisfaction rate through personal contact and annual client satisfaction surveys.
  • Manages payroll information and documentation to all internal and regulatory retention compliance schedules.
  • Escalate any account management related issues to the appropriate a Company management team member.
  • Continually keep an innovation mind-set and drive Innovation intake.

Required Documents

  • Updated CV: Upload latest Resume
Apply Now
Closing: 31.07.2022
Closing: 31.07.2022
Apply Now