Operations Supervisor REF-J00-932

Job Description

Supervises the operational support resources and monitors the operational KPIs.

Qualifications / Skills

Minimum Requirements for Candidates

  • A holder of higher diploma of post-secondary education in a related discipline. A Bachelor’s degree in a relevant field is preferred.
  • 2-3 years of progressive work experience.
  • Arabic: good written & verbal communication skills.
  • English: good written & verbal communication skills.
  • Basic IT skills (MS Office, databases etc.)
  • Knowledge of the network
  • Knowledge of operations and operational procedures
  • Knowledge of dispatching
  • Knowledge of operational KPIs.

Expectations for Ideal Candidates

  • Managing small teams in a bus network environment.


  • Manages the planning of operational support resources to ensure that all the duties are covered, and dispatch the daily tasks.
  • Responsible for the validation of the operational managers planned absences (holydays, …)
  • Monitors and Ensures that all the operational reports are well registered
  • Manages the update of Operational procedures documents
  • Assists the Head of Operations in all his duties
  • Ensures the Head of Section duty during his absence
  • Collects and analyses the Operational KPI data.
  • Proposes action plans to remedy any deviations.
  • Monitors Accident files analysis and action plans

Required Documents

  • Updated CV: Latest CV with full experiene mentioned
  • Degree: Kindly upload the highest qualification certificate/ diploma
  • Experience Letter/ Certificate: Kindly upload the experience letters for previous 2-3 jobs as minimum , ideally for current job as well
  • Passport Copy: Kindly upload the Passport/ National ID Copy
Apply Now
Closing: 31.12.2021
Closing: 31.12.2021
Apply Now