Network Engineer - Saudi REF-J00-896

Job Description

Design, monitor, maintain and fix computer system networks & Voice ( Collaboration) considering PTC’s requirements.

Qualifications / Skills

Minimum Requirements for Candidates

  • Bachelor’s degree in Computer Science, Management Information Systems or related field, is required.
  • 3-5 years’ experience working as a network & Voice Engineer on large networks.
  • Professional certification
  • Must have familiarity and understanding of Visual Basic Script computer language, SQL, html development.

Expectations for Ideal Candidates

  • Database design concepts, and the Unix operating system.
  • Four-year BS in Computer Science or related field, preferred
  • Cisco Partnership experience is highly desired CCNA Collaboration Cisco Certified Network Associate – Route/Switch


  • Establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards
  • Configure, and troubleshoot CUCM version 11.X, Cisco Unified Unity Connection version 11.X, UCCX version 11.X, and the on-premises Cisco Jabber application
  • Troubleshoot SIP call problems, tracing and capturing logs and analyzing SIP call traces
  • Conduct SIP trunks, QoS, carrier voice network Trunking, and maintain centralized voice network architecture, session border
  • Manage and configure Cisco Gateway Dial Peer
  • Perform Cisco Gateways and end-devices configurations
  • Perform regular hands-on maintenance and upgrades on telecommunication equipment as required
  • Create and maintain comprehensive documentation of environment, procedures, methods, and standards
  • Participate in after-hours upgrades, troubleshooting, and/or on-call availability
  • Communication Manager (CUCM), Session Management Edition (SME) to manage the multiple CUCM Clusters, Cisco Unity Connection (CUC) for Voice Mail, Telepresence, Meeting Server, QOS, etc.,
  • Design and implement new solutions and improve resilience of the current environment
  • Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
  • Undertake data network fault investigations in local and wide area environments using information from multiple sources
  • Secure network systems by establishing and enforcing policies, and defining and monitoring access
  • Support and administer firewall environments in line with IT security policy
  • Report network operational status by gathering and prioritizing information and managing projects
  • Upgrade data network equipment to the latest stable firmware releases
  • Configure routing and switching equipment, hosted IP voice services , Wireless and firewalls
  • Provide remote support to on-site engineers and end users/customers during installation
  • Provide remote troubleshooting and fault finding if issues occur upon initial installation
  • Undertake capacity management and audit of IP addressing and hosted devices within data centers
  • Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
  • Speak to customers via email and phone for initial requirement capture.
  • An up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands.
  • To recognize the importance of customer focus and/or of serving the needs of the end user.
  • Excellent communication skills, particularly the ability to communicate with staff who are not technically trained.
  • The skill to take on a variety of tasks and pay attention to detail.
  • Analytical and problem-solving ability.
  • Teamwork skills and the ability to feel comfortable working with different teams, clients, and groups of staff across an organization.
  • Organizational skills and the ability to prioritize your workload.

Required Documents

  • Updated CV: Latest CV with full experiene mentioned
  • Degree: Kindly upload the highest qualification certificate/ diploma
  • Experience Letter/ Certificate: Kindly upload the experience letters for previous 2-3 jobs as minimum , ideally for current job as well
  • National ID: Kindly upload the Passport/ National ID Copy
Apply Now
Closing: 31.12.2021
Closing: 31.12.2021
Apply Now