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Network Engineer - Saudi
Design, monitor, maintain and fix computer system networks & Voice ( Collaboration) considering PTC’s requirements.
Qualifications / Skills
Minimum Requirements for Candidates
Bachelor’s degree in Computer Science, Management Information Systems or related field, is required.
3-5 years’ experience working as a network & Voice Engineer on large networks.
Must have familiarity and understanding of Visual Basic Script computer language, SQL, html development.
Expectations for Ideal Candidates
Database design concepts, and the Unix operating system.
Four-year BS in Computer Science or related field, preferred
Cisco Partnership experience is highly desired CCNA Collaboration Cisco Certified Network Associate – Route/Switch
Establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards
Configure, and troubleshoot CUCM version 11.X, Cisco Unified Unity Connection version 11.X, UCCX version 11.X, and the on-premises Cisco Jabber application
Troubleshoot SIP call problems, tracing and capturing logs and analyzing SIP call traces
Conduct SIP trunks, QoS, carrier voice network Trunking, and maintain centralized voice network architecture, session border
Manage and configure Cisco Gateway Dial Peer
Perform Cisco Gateways and end-devices configurations
Perform regular hands-on maintenance and upgrades on telecommunication equipment as required
Create and maintain comprehensive documentation of environment, procedures, methods, and standards
Participate in after-hours upgrades, troubleshooting, and/or on-call availability
Communication Manager (CUCM), Session Management Edition (SME) to manage the multiple CUCM Clusters, Cisco Unity Connection (CUC) for Voice Mail, Telepresence, Meeting Server, QOS, etc.,
Design and implement new solutions and improve resilience of the current environment
Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
Undertake data network fault investigations in local and wide area environments using information from multiple sources
Secure network systems by establishing and enforcing policies, and defining and monitoring access
Support and administer firewall environments in line with IT security policy
Report network operational status by gathering and prioritizing information and managing projects
Upgrade data network equipment to the latest stable firmware releases
Configure routing and switching equipment, hosted IP voice services , Wireless and firewalls
Provide remote support to on-site engineers and end users/customers during installation
Provide remote troubleshooting and fault finding if issues occur upon initial installation
Undertake capacity management and audit of IP addressing and hosted devices within data centers
Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
Speak to customers via email and phone for initial requirement capture.
An up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands.
To recognize the importance of customer focus and/or of serving the needs of the end user.
Excellent communication skills, particularly the ability to communicate with staff who are not technically trained.
The skill to take on a variety of tasks and pay attention to detail.
Analytical and problem-solving ability.
Teamwork skills and the ability to feel comfortable working with different teams, clients, and groups of staff across an organization.
Organizational skills and the ability to prioritize your workload.
Latest CV with full experiene mentioned
Kindly upload the highest qualification certificate/ diploma
Experience Letter/ Certificate:
Kindly upload the experience letters for previous 2-3 jobs as minimum , ideally for current job as well
Kindly upload the Passport/ National ID Copy
Saudi Arabia (Riyadh)
Expected Start Date:
as soon as possible