Integration Configuration Lead REF-J01-428

Job Description

Qualifications / Skills

Minimum Requirements for Candidates

• Bachelor's degree in a related field.
• Minimum 5 years payroll, HCM and WFM integration experience.
• Deep knowledge of REST and SOAP API technologies.
• Previous team leading experience.

Expectations for Ideal Candidates

• Must be able to work in a client facing role.
• Must have excellent speaking and writing skills in English

Responsibilities

• Represent integration configuration team on client presentations, demos and in sales process.
• Train and lead a team of 3-4 resources or more in workstream(s) (e.g., Design, Build, Test, Deploy) as a part of the implementations.
• Provide Level 1 support in client escalation scenarios.
• Introduce and cooperate with other internal teams (for example Product Team) on initiations related to Integration.
• Responsible for end-to-end life cycle of HRB system interfaces/integrations with client-specific applications.
• Oversee and manage the implementation and configuration of in- and outbound integrations between HRB and third-party applications used by clients for payroll processing purposes.
• Analyze clients’ current payroll processes and systems and define the required in- and outbound integrations, e.g., HCM, WFM and ERP.
• Research, gather and synthesize integrations related information.
• Develop integration activities related project plans and other project management related collaterals, i.e., risk matrixes, dependencies analysis, etc.
• Understand as-is processes, analyze and document client-specific business requirements.
• Develop and maintain HRB integration mapping documents.
• Maintain HRB Integration catalogue.
• Monitor integrations to ensure they are run without errors.
• Monitor integration error logs, troubleshoot, drive issue resolution both immediate and long-term improvements.
• Identify trends or root cause behaviors for frequently occurring audit issues or integrations errors.
• Lead efforts in new integration/interface development including documenting requirements, integration design, build, testing and deployment.
• Decommission integrations that are no longer required.
• Responsible for managing integration testing and any resulting efforts related to HRB upgrade.
• When required, analyze and document interfaces/integrations with local statutory authorities, i.e., social security, tax, etc.
• Support the development team during the implementation of integrations with the respective statutory authorities.

Required Documents

• Updated CV: CV