Implementation Project Manager - EMEA REF-J01-487

Job Description

Qualifications / Skills

Minimum Requirements for Candidates

• Minimum 5 years of experience in end-to-end global payroll implementations.
• Minimum 7 years of project management experience.
• Minimum 3 years of experience in using payroll software.
• Bachelor’s degree in Accounting, Finance, Business Administration, Computer Science, or a related field.
• Must be able to tolerate a high level of stress in a fast-paced environment.
• Must be available to work outside normal business hours as needed to support global clients and meet project deadlines.
• Understanding of the basic accounting principles.

Expectations for Ideal Candidates

• PMP or PRINCE2 certification is preferred.
• Proactive, communicative, organized and well-spoken.
• Experience in Payroll Outsourcing or the BPO industry.
• Experience working in SaaS-based payroll or HR technology scale-ups preferred.
• Strong client-facing and stakeholder management skills.
• Strong understanding of global payroll compliance, data security standards, and SaaS implementation best practices.

Responsibilities

• Develop and maintain comprehensive project documentation, including project plans, scope documents, and requirement specifications.
• Ensure all project artifacts are stored in a structured and accessible format, complying with internal documentation standards.
• Document key decisions, action items, and stakeholder communications throughout the project lifecycle.
• Maintain version control for all project-related documents, ensuring alignment with changes in project scope and objectives.
• Provide documentation support for compliance audits and internal process evaluations.
• Establish standardized templates for project documentation to ensure consistency and completeness.
• Define project scope based on the Master Service Agreement (MSA) to prevent scope creep.
• Establish and maintain processes for managing scope, quality, performance standards, and risk assessment.
• Keep the project plan up-to-date and coordinate project plan changes with internal and external stakeholders.
• Analyze project status and revise scope, schedule, or budget as necessary to meet project requirements.
• Identify and allocate necessary resources, including personnel, budget, and technology, ensuring efficient utilization.
• Develop and maintain a resource management plan to optimize workforce allocation and prevent resource conflicts.
• Manage client expectations with respect to the scope and project timelines.
• Act as the primary contact for client stakeholders, providing regular updates on project status and changes.
• Schedule and lead project meetings, health checks, and monthly steering committee (Steerco) meetings.
• Ensure that all client business requirements are documented in accordance with the company's documentation requirements.
• Conduct operational business requirements gathering using standard implementation toolkit artifacts.
• Coordinate data dictionary and wage type catalog requirements with the integration team.
• Oversee system integration testing and ensure client sign-off on results.
• Manage master data migration planning, template preparation, and validation processes.
• Oversee and supervise all testing processes, ensuring adherence to company standards and best practices.
• Define and enforce testing methodologies, entry and exit criteria, and validation protocols.
• Develop and execute a structured training plan to educate clients on system functionalities, payroll processes, and compliance requirements.
• Ensure timely and accurate project status reporting in accordance with company standards.

Required Documents

• Updated CV: