The HR & Admin Coordinator plays a vital role in supporting the HR & Admin departments by facilitating various administrative tasks related to employee onboarding, offboarding, and personnel records management. Reporting to the HR Administrator, the HR Coordinator ensures that processes run smoothly and efficiently, contributing to a positive employee experience throughout the employment lifecycle. This role involves maintaining accurate employee records, preparing necessary documentation, and serving as a point of contact for HR-related inquiries. The ideal candidate will be detail-oriented, organized, and possess strong communication skills, making them an essential part of our HR team.
Qualifications / Skills
Minimum Requirements for Candidates
Minimum of 4 years in an HR Coordinator or HR Administrator role, with a total of 5-6 years in HR and office administration.
Five (5) to Eight (8) years of HR experience with at least two (2) years of experience in both talent acquisition and HR Business Partner experience
Bachelor’s degree in HR, Business Administration, or a related field.
Strong understanding of general HR principles, staffing trends, and employee relations.
Proven strong foundation and knowledge of principles and practice of HR including employment law and compliance requirements
Proficient in MS Office applications, particularly Excel and PowerPoint.
Excellent organizational abilities with a knack for prioritizing tasks effectively.
Strong verbal and written communication skills, both over the phone and in person.
International working experience.
Proven knowledge of full lifecycle recruiting components to include sourcing; qualifying; networking; assessing; selling and wage/salary trends
Strong analytical and problem-solving skills, with the ability to use data to inform HR strategies and decision-making.
Expectations for Ideal Candidates
HCM or Software industry experience is a plus.
Proficient in MS Office applications, particularly Excel and PowerPoint.
Strong verbal and written communication skills, both over the phone and in person.
Strong understanding of general HR principles, staffing trends, and employee relations.
Excellent English language skills, both written and verbal.
Responsibilities
Employee Onboarding Management: Assist in the onboarding process for new hires by following a predefined onboarding procedure and checklist, including preparation of employment contracts, orientation schedules, and necessary documentation. Ensure a smooth transition for new hires by coordinating with relevant departments (IT, Recruitment, etc.).
Employee Offboarding Management: Handle all offboarding procedures by following the predefined offboarding procedure and checklist, including planning exit interviews, final documentation, and coordination of benefits. Ensure compliance with company policies and a respectful transition for departing employees.
Personnel Record Management: Organize and maintain employee records using Mesaar (Applicant Tracking System), Monday boards, and HR Blizz. Ensure that all employee records are synchronized and up to date.
In-Country Experts – Payment Management: Validate service deliverables, obtain approvals, and coordinate payments with Finance. Maintain and manage Monday boards to track tasks, approvals, and progress.
External Service Providers Management: Maintain a database of approved suppliers and service providers, oversee procurement activities including quotations, evaluations, contracts/agreements preparation, and contract renewals, coordinate validation of deliverables and service quality, ensure timely invoice processing and payment approvals with Finance, and build strong supplier relationships to support operational efficiency.
Audit & Compliance Management: Ensure all administrative records and processes comply with company policies and regulatory requirements; prepare and maintain documentation for audit readiness; coordinate and support both internal and external audits related to administrative activities, and implement corrective actions as required.
Client Agreement Management: Maintain client agreements, monitor renewal timelines, track compliance, and ensure proper documentation and approvals.
Payroll Support: Provide accurate timely payroll input to the Finance department, including employee attendance and leave records.
Recruitment Support: Assist in recruitment activities as needed.
Reporting: Assist in generating reports on HR metrics, such as turnover rates and onboarding statistics.