The HR & Admin Assistant plays a vital role in supporting the HR department by facilitating various administrative tasks related to employee onboarding, offboarding, and personnel records management. Reporting to the Director of Administration, the HR & Admin Assistant ensures that processes run smoothly and efficiently, contributing to a positive employee experience throughout the employment lifecycle. This role involves maintaining accurate employee records, preparing necessary documentation, and serving as a point of contact for HR-related inquiries. The ideal candidate will be detail-oriented, organized, and possess good communication skills, making them an essential part of our HR team.
Qualifications / Skills
Minimum Requirements for Candidates
Bachelor’s degree or diploma, or certificate in HR, Business Administration, or a related field.
Proficient in MS Office applications, particularly Excel, Word, and PowerPoint.
Excellent organizational abilities with a knack for prioritizing tasks effectively.
Good verbal and written communication skills, both over the phone and in person.
Strong interpersonal skills and ability to interact with colleagues, visitors, and management.
Expectations for Ideal Candidates
Excellent verbal and written communication skills.
Attention to detail and problem-solving skills.
Responsibilities
Employee Onboarding Management: Assist in the onboarding process for new hires by following a predefined onboarding procedure and checklist, including preparation of employment contracts, orientation schedules, and necessary documentation. Ensure a smooth transition for new hires by coordinating with relevant departments (IT, Recruitment, etc.).
Employee Offboarding Management: Handle all offboarding procedures by following the predefined offboarding procedure and checklist, including planning exit interviews, final documentation, and coordination of benefits. Ensure compliance with company policies and a respectful transition for departing employees.
Personnel Record Management: Organize and maintain employee records using Mesaar (Applicant Tracking System), Monday boards, and HR Blizz (HCM & Payroll system). Ensure that all employee records are synchronized and up to date.
Database Updates: Regularly update and organize internal databases, including HR Blizz, Mesaar, and the Global HR Shared Drive.
Reporting: Assist in generating reports on HR metrics, such as turnover rates and onboarding statistics.
Employee Communication: Serve as a point of contact for employees regarding HR queries related to onboarding, offboarding, and general HR policies using Mercans’ internal ticketing tool.
Payroll Support: Provide accurate, timely payroll input to the Finance department, including employee attendance and leave records.
Recruitment Support: Assist in recruitment activities as needed.
PRO/GRO support: You will support our HR and public relations team in contacting the Governmental authorities and complete the documentation and processes for governmental and labor affairs.
Digital marketing and social media support: You will support our marketing team with digital marketing and social media-related activities.