Contribute to the operational success of PTC revenue team by providing efficient and effective debtor account management and collection processes.
Qualifications / Skills
Minimum Requirements for Candidates
High Diploma in accounting or finance.
1-2 years’ experience in collection e.g. telecom environment.
Valid driving license.
Excellent oral and written communication skills.
Ability to see tasks to completion.
Attention to detail and able to work independently.
Knowledge of debt collection and credit management practices.
Strong technical skills to process accounts receivable and manage outstanding debt.
Expectations for Ideal Candidates
Fluency in English is a plus, but not required
Experience with Oracle Financials or similar software.
Identify and report on overdue debts from the PTC accounts receivable database.
Provide efficient and effective debtor account management including recommendations to management on recovery action.
Negotiate with customers on arrangements regarding payments.
Receipting, financial adjustments and journals.
Make a positive contribution to the efficient and effective functioning of the revenue collection processes. This encompasses the timely and accurate processing of incoming revenue from all sources and the processing of transfers and adjustments.
Accurate, timely and up to date creation and maintenance of records including rates, accounts receivable, reconciliations and financial adjustments.
Make a positive contribution to clear and effective communication to all customer enquiries, both internal and external and make and to the revenue team.
Investigate and communicate with both internal and external customers regarding collection of dues and/or invoices.
Work closely with Marketing, Sales and Customer Service to resolve disputes.
Ensure targets are met by prioritizing the workload and allocating resource in the most effective manner.
Work with the Head of Finance s on identifying opportunities to gain efficiencies through reviewing existing processes.
To handle staff and customer problems or complaints in an exemplary manner.
Complete administrative functions in an accurate and timely manner including the use of computer systems.
Interact with customers and provide feedback to ensure the highest level of service is maintained at all times.
Adherence to all PTC’s policies and procedures as relevant to this position.
Fully comply with all PTC Health and Safety requirements, including reporting all accidents, near accidents, and hazards.
Carry out other duties as deemed reasonable and appropriate to the role as directed from time to time.
Updated CV: Latest CV with full experiene mentioned
Degree: Kindly upload the highest qualification certificate/ diploma
Experience Letter/ Certificate: Kindly upload the experience letters for previous 2-3 jobs as minimum , ideally for current job as well
National ID: Kindly upload the Passport/ National ID Copy