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PTC - Public Transport Company
Saudi Arabia (Riyadh)
Expected Start Date:
Perform the sales and reconciliation of the cash to the drivers.
Qualifications / Skills
Minimum Requirements for Candidates
Previous sales experience (1-2 years), preferably in a service industry.
High school diploma or an associate's degree in relevant field.
Excellent written and oral communicative abilities Basic computer experience with programs such as Microsoft Word and Excel.
Expectations for Ideal Candidates
Professional training in selling skills
Updated CV: Latest CV with full experiene mentioned
Degree: Kindly upload the highest qualification certificate/ diploma
Experience Letter/ Certificate: Kindly upload the experience letters for previous 2-3 jobs as minimum , ideally for current job as well
Passport Copy: Kindly upload the Passport/ National ID Copy
Receive customer feedback, log details of and ensure timely responses by letter or telephone, initiate any follow up action required, monitor and finalize cases.
Ensure ownership of all customer contacts and that all customer feedback is dealt with promptly and courteously
Provide a level of customer service that indicates that PTC is committed to resolving concerns and ensuring appropriate actions have taken place.
Ensure all customer complaints are followed up and actioned within agreed timeframes and prioritized according to level of urgency.
Performing other duties as directed by the DRT booking supervisor to meet customer demands and service level.
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